STARS is committed to protecting your privacy and personal information.
Our contact details
Contact Name: Sutton and Tennyson Amateur Repertory Society
Phone Number: 01507 665299
E-mail:
STARS collects and processes personal data relating to its members and supporters. STARS is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
What information does STARS collect?
STARS collects and processes a range of information. Some of this information is mandatory in order to become a member and enjoy the benefits offered by STARS in participating in amateur dramatics in a safe environment, including liability insurance. This includes:
• Name, address and contact details, including email address and telephone number
• Date of birth of members under the age of 18
• Registration as a member user on our website
STARS uses sub-processors of restricted personal data necessary to provide payment facilities. These are:
• PayPal – https://paypal.co.uk
Does STARS collect personal information via 'cookies' on its website?
STARS does not use any advertising or analytics tracking cookies on its website. Only essential session cookies (e.g. a session cookie) are used to enable navigation and use of the site. Session cookies will contain your ip address. These cannot be disabled. The session cookie is destroyed once the session has expired or the user has exited their browser.
The website logging system records the IP address of the visitor which leads to a message being written to its log files. These log files are used to record various activity on the site, including information related to software updates, invalid login attempts, unhandled errors, and website development information.
Some pages, such as forms, use Google's reCAPTCHA system as a spam protection service. As part of this service, the IP address of the user answering the captcha challenge is transmitted to Google.
How does STARS obtain personal information and why do we process it?
Most of the personal information we process is provided to us directly by you, either in person or via paper or electronic forms for one of the following purposes:
• To keep a record of bona-fide registered members, required for administrative and insurance purposes
• To communicate electronically with members
• To deal with enquiries and feedback from supporters and other via our website
• To provide access to restricted parts of our website
• If you have opted to receive electronic newsletters and other relevant communications. You may opt out of these at any time.
• To analyse the opinions and views of website visitors and members of the community
Personal information is provided with your consent and in order to provide community-focused activities. You are able to remove your consent at any time. You can do this by contacting STARS using the contact details above.
We do not share personal information with any third parties unless legally required to do so.
How does STARS store your personal information?
Your information is securely stored on password protected computer systems accessible only by officers that need to process the data. Information submitted via the STARS website will also be stored on GDPR compliant systems in accordance with the 20i.com web hosting Data Processing Agreement at https://www.20i.com/legal/gdpr-data-processing-agreement.
Our security procedures mean that STARS may request proof of identity disclosing sensitive information to you.
STARS only retains personal information for as long as required to fulfil the purposes for which it was initially collected. After this period, it will either be permanently deleted from any electronic storage or, in the case of paper records, by use of a GDPR compliant shredder. For personal information archived on back-up systems during the retained period, STARS shall securely isolate and protect it from any further processing.
Who has access to data?
Your information may be shared internally where it is required to provide a service or community-focused activity, including with relevant officers or members of STARS. STARS has internal controls in place to try to ensure that your personal data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by authorised persons in the performance of their duties.
In certain very limited cases the organisation shares your data with third parties in order to fulfil safeguarding obligations
What are my data protection rights?
Under data protection law, you have rights including:
• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk